http://www.jayeonyee.com/work daily 1.0 2022-11-08 https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542744606-CHMMV26NPWGJUGIG1QMU/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542763082-3BU5V4KXWMVWMJ3OGBUL/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454543013939-UOKPGP7BT3KSOTOBSJTZ/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542701255-WBLGJ12KQ9OTVBNXOQWZ/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542875062-EXLM7W9BQV45MVOHWXO0/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542726067-X85DPSRTBZHIJB1KJFET/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542895725-A17PPXLG395JGVZJ6KDE/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542652423-ZD1VA7R1VZMS1NTGJY6U/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542996072-OSL9W6ZP7W6KG4VPKSD9/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542929868-KW76JXC36ZYDAW5G7SZM/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542830724-KUAEHOMAK5TKJ09XBD02/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542852646-QJQDLVGI63Q3RJ7FYC4B/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542674505-1XM9MTS08IQ27YR3MODX/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566591142641-YEC20AUA4IUABD026KIR/Group+22.png Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542964795-YV8CUTE0EQRR0XV9C689/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1454542944787-OUS39C0HOBQMSFKZ44C9/image-asset.jpeg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566498866779-CG7EVRNGCPST3QONJWB1/IMG_6708+copy.JPG Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566246714679-JA69YHF9202I7N0MPYIJ/Service+Blueprint.jpg Work Service Blueprint https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566502436574-XV3UVWRYBKG94BUNRPSJ/image-asset.jpeg Work Using 2X2 to prioritize what to iterate https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566516924330-YSHFD66659L6ZU59W07C/prototype.png Work A Low-fi prototype to quickly test our assumptions. https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1572029393525-FBXVIS1OORXW90EQC393/Patrick.jpg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566516683828-K7CI5DONBLUVCAWZEWXC/D%26F.png Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566405461080-OCXOC0C83KY86UV2UXT6/exceptions.png Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566516391961-2TNCD8WVI0HQ3AFHRYY6/SOLUTION.jpg Work - “To capture accurate information at check-in” Solution Prioritization https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1565980065366-A55O3NXJ6TSLAVZ26DIS/IMG_6585.JPG Work A balanced team validating the service blueprint with the users (Delivery Agents) and asking to point out the pain points https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566496037485-N17UHJC7VE15UWWVD5KC/IMG_6708+copy.JPG Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566501425743-OUJ9ALJ9NVO960G40OUI/Screen+Shot+2019-08-21+at+12.54.08+PM.png Work User testing with one of the Delivery Agents in Birmingham, AL https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566505201937-LP4UFYFME2ZKZQLHADTW/Group+16.png Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566502406040-ASIKH6N9B8DCKUW10CGF/image-asset.jpeg Work Synthesis after testing https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566521682723-R3W9F43MLUKCS6WJJKQF/EXCEPTION+SOLUTION.png Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1565979755755-YZL5T0CFKSVIIQ9MLQH1/SyntOfSynt.png Work Synthesis of the discovery https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566503385919-P0MFN7M22BK5VZA6RJCI/Unknown.png Work We used google sheet to track each testing validation https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566516380246-OUH48MOXZKHQP63RPLZ3/PROBLEM.jpg Work Problem Prioritization https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1572029416034-L1JHQXH2ANO3ZSIX6WHB/carol.jpg Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/5e91f9d3-d1a4-42c2-a057-23cb88bdb104/Yee_Wireless+Plans+Project.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/831e752a-a781-44ea-9eb8-babd72c1da62/Group+6.jpg Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566576164260-EK88PVSL3O34QKNLMKLI/Group+22.png Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1566590986352-84LGKK8AQ1UHLSEZSI5T/Group+16.png Work https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1667873418616-I1GKNS1MNLT3MSZX0RVT/Group+7.jpg Work http://www.jayeonyee.com/falcons-app daily 0.75 2019-04-02 https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447912463761-T1X1S8F7CXVIKLWECNW0/image-asset.gif Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447895935612-W11HEW95K3B8901LHIGX/image-asset.png Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447888826162-GYQPWKQES20OCE6YW4MD/image-asset.png Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447889632356-DGSU6OZ9VIRY1QBW0CIG/image-asset.png Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447895673135-8JU8FJTQ0F3WC02VLLD5/SKETCH.png Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447908051389-N87GS6DMAJN2N3S8E4GX/image-asset.png Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447912654478-OK9SHVQRC400BL0UTLK3/image-asset.gif Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447896844644-AQP454XEVDVHH2IJYVBV/image-asset.png Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447895339530-TA794PFG28KPBCQHN42S/image-asset.jpeg Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447892774822-MME7TTLMXV92E90RBZCJ/image-asset.png Copy of Falcons App https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1447799871408-9P1VCVN91PCLGI7S0WPM/mbstadium-mls-configuration.jpg Copy of Falcons App http://www.jayeonyee.com/appliance-delivery-research daily 0.75 2019-11-05 https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1572964572579-GCPCNN6BAGHGBBD36U16/image-asset.jpeg Appliance Delivery Research https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1572028774565-DN891MPZI55L3IH8EKTZ/Journey+map_final.jpg Appliance Delivery Research https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1572964552207-FZBVDO7HG61IRHA5LTNY/Savannah+Customer.jpg Appliance Delivery Research http://www.jayeonyee.com/contact-me daily 0.75 2019-08-23 http://www.jayeonyee.com/about daily 0.75 2019-09-03 https://images.squarespace-cdn.com/content/v1/5623f7cae4b006ea8cf09d8d/1565876682741-DE5T2H43E4BV0K2BQLOZ/20180705170013.jpg About